Warranty Policy


The standard warranty on the WDropro Water Filter leads the industry in water treatment systems for home use in providing you with a full 1-year warranty.

If for any reason the product proves to be defective within one year from the date of purchase. Please contact our customer service hello@waterdropro.com for replacement instruction.

Making a Warranty Claim

  • Provide us with a copy of your tax invoice or similar proof that the product(s) were purchased from us via this website.
  • Describe the problem accurately, so you have encountered and provide evidence (e.g. a photograph) to support your claim.
  • State whether you are requesting a replacement, repair, refund or credit.
  • For more info, please contact us through email.